Absolutely. Safety and cleanliness are our top priorities. Every unit is thoroughly cleaned, sanitized, and inspected after every rental. We are fully insured and adhere to strict safety guidelines for anchoring and setup.

We offer a flexible weather policy. If severe weather (heavy rain, high winds, lightning) is forecasted, you can cancel or reschedule your rental with no penalty up until the morning of your event. If the weather is light, we can usually still proceed, but safety is always the deciding factor.

We recommend booking at least 2-4 weeks in advance, especially during the busy summer months (May-September) and for weekend events. However, we do our best to accommodate last-minute requests when inventory is available.

Yes, we can set up on grass, concrete, asphalt, or indoors. However, we MUST know the surface type in advance so we bring the proper anchoring equipment (sandbags for hard surfaces, stakes for grass). Grass is always the preferred and safest surface.